Privacy Policy

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 Newscot Care – Terms and Conditions

Effective Date: 5 May 2025
Company Name: Newscot Care Ltd
Registered Address: 10 Falcon Cres, Paisley PA3 1NS

Contact Email: info@newscotcare.com
Contact Phone: +44 7786 592351

1. Introduction

Welcome to Newscot Care. These Terms and Conditions govern your access to and use of our services, including any content, functionality, and services offered through our website. By using our services or website, you accept and agree to be bound by these terms.

2. Our Responsibilities

Newscotcare provides domiciliary and community-based care in accordance with:

• The Care Act 2014
• The Health and Social Care Act 2008 (Regulated  Activities) Regulations 2014

We are committed to providing person-centred, safe, effective, and dignified care. All care staff are trained and vetted in line with statutory requirements.

3. Privacy and Data Protection

We collect personal data such as your name, contact details, and health-related information where necessary. This is done in accordance with the Data Protection Act 2018.

We may collect your personal data when:

• You contact us through the website, phone, or email.
• You complete a contact form or subscribe to updates.
• You are a client or acting on behalf of one.

How we use your data:

• To provide and manage care services.
• To improve our service offering.
• To comply with legal obligations.
• To communicate updates, unless you opt out.

We do notsell your personal data or share it for marketing purposes with third parties.

4. Cookies

Our website uses cookies to:

• Improve your browsing experience.
• Analyse site traffic.
• Remember user preferences.

You can set your browser to refuse all or some cookies. This may affect website functionality.

5. User Responsibilities

You agree:

• Not to misuse our website or services.
• Not to use our platform for unlawful or prohibited  activities.
• To provide accurate and complete information where  requested.

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Newscot Care or its licensors. It is protected by UK  international copyright and intellectual property laws.

7. Links to Third-Party Sites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such sites. Users are encouraged to review third-party policies when visiting external links.

8. Service Delivery and Limitations

Newscot Care endeavors to deliver services in accordance with agreed care plans. However:

• Services may be subject to staff availability or      external conditions.
• We reserve the right to make adjustments to service  schedules with prior notice.

9. Cancellations and Termination

Clients may cancel services by providing a minimum 6 hours’ notice. Failure to do so may incur a cancellation fee. We reserve the right to suspend or terminate services due to non-payment or risk to staff.

10. Complaints and Feedback

We value client feedback and manage complaints in line with our internal Complaints Procedure. You can contact us at info@newscotcare.com or the phone number provided above.

11. Amendments

We may amend these terms from time to time. Updates will be published on our website, and where appropriate, clients will be notified directly.

12. Legal and Regulatory Disclosure

We may disclose your personal information where required:

• By law or regulation.
• To protect the safety of individuals or public interest.

13. Governing Law

These Terms and Conditions are governed by the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the courts of Scotland.